candasmith.co.uk

 

Independent Consultants & Business Advisors

 

“Without continued growth and progress, such words as improvement, achievement and success have no meaning” 

 

Benjamin Franklin

Whether you are thinking of setting up a travel business or already run a small travel business you need to ensure that you comply with the appropriate legislation...read more

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"Solutions" 

 

providing a method of successfully dealing with a problem or difficulty

   

Contact us...

 

t: 0115 925 5558

 

e: info@candasmith.co.uk

  

 candasmith - Our Clients

 

candasmith have worked with someof the travel industry’s leading brand names. We have provided a variety of services requiring a wide range of skills...

 

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trailstream: Based in Knutsford,trailstream are the leading content providers to the travel industry boasting a wide range of brochure content and the largest independent hotel and resort video library in the UK. Their customer base was traditionally tour operators and on-line travel providers. candasmith were engaged to provide strategic and practical advice in relation to building a product for use within the retail environment.  Combining video and static content with a useful eBrochure sales application trailstream.tv was born. trailstream remain a client of candasmith who offer continued strategic assistance in relation to product growing distribution.

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Kuoni Travel: Leading luxury tour operator Kuoni required specialised retail expertise to assist them with their ambitious retail distribution plan. candasmith were engaged to provide advice and guidance in relation to foreign exchange provision and 3rd party product sales.  Relevant strategic plans relating to the set up of both revenue opportunities were provided to include a review of

suppliers, IT requirements and procedures.

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Jet2.com: The Leeds/Bradford Airport based airline have recently introduced several routes into East Midlands Airport and engaged candasmith to provide in-depth local knowledge of the region.  Documents relating to retail distribution and booking methodology alongside local marketing opportunities were supplied.

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Travel Bureau: A prominent independent travel agency based on Gosforth, Newcastle needed some specialist knowledge relating to foreign exchange provision and sales. candasmith supplied a paper detailing the choice of distributors and the methods of distribution, detailing the potential return on investment via financial projections and plans.

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Comtec-Group: Market leading travel technology provider Comtec needed programme management assistance with a major IT project for a blue chip industry customer. candasmith facilitated the requirement and were parachuted into the project team accordingly.

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Skills Holidays: This Nottingham based coach company with a strong local brand engaged the services of candasmith to provide strategic advice and consultancy management in relation to maximising their potential through innovative product development and increasing their sales distribution. candasmith conducted a full business review and offered general management guidance across a wide range of business disciplines and procedures which included implementing a Safety Management System in relation to hotel health and safety, introducing a Quality Assurance Programme, completing a European Product review and launching a new cruise product range under the Skills Cruise Collection banner.

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Jersey Leisure Breaks: An ambitious start up business specialising in spa breaks to Jersey required product and system knowledge to facilitate their plans to create a niche market. candasmith were engaged to manage the set up process in relation to system and product requirements, sales and operational procedures and provide ongoing management consultancy. 

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Mammoth Micro: This Freelance I.T. Company which specialises in proving technology solutions to the travel industry required detailed market

intelligence in relation to the selling systemsused by retail and on-line travelagents and in particular their preferred method of booking 3rd party product.

candasmith provided research resource and documented a summary of the results supported by detailed analysis. 

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Skills Snowsports: candasmith were commissioned to complete a review of a School Ski Groups programme and produced a working document covering all aspects of the operation from bonding and licensing through processes and procedures to the front line operation. Retained on a contract management capacity candasmith completed a re-branding exercise, implemented significant procedural, operational and financial change and control and oversaw a rise in passenger numbers that topped the 2k mark and delivered a 225% increase in profitability

Skills Worldwide: Skills Worldwide provide sales and reservations fulfilment for the Skills Travel Group and candasmith were commissioned to undertake a Mystery Shopper survey to monitor the service levels being provided by the company.

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Midcounties Co-operative Society: The second largest independent Co-op in the UK asked candasmith to produce a retail travel review for the East Midlands region that highlighted the potential for expansion and development. The report documented a demographic and geographic overview, a product analysis of the regional airport, competitor analysis, a media footprint for the region, listed suitable locations for expansion and highlighted a number of associated commercial and market opportunities. The review was received favourably and candasmith recommendations were adopted with the business being retained to assist with the development of a Midcounties Co-op Travel store network throughout the region.


Further work was commissioned in relation to a number of acquisition projects and subsequently candasmith were engaged to project manage the configuration and implementation of a new CRM, sales platform and back office system across the whole Travel Group, successfully integrating all three applications within the prescribed timescales.

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The Travel Visa Company: Based in Crewe The Travel Visa Company provides a travel visa information and application service to both commercial and private clients.  Having established an admirable reputation and solid customer base the company wished to consider further avenues for the expansion of their core business. candasmith were engaged to provide assistance in exploring opportunities to develop and expand the business, by generating 3rd party sales opportunities and partnerships, whilst maintaining the first class service offered

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 Ilkeston RUFC: A tier 6 rugby club playing in Midlands 1 East of the RFU league pyramid structure recognised the need to place all of their commercial activities on a professional platform and turned to candasmith for assistance. Involved in every aspect of revenue generation candasmith have implemented and now mange a robust commercial strategy for the club which maximises income opportunities from a variety of sources. Match day revenue, sponsorship & advertising, fundraising, grant applications and facility hire all fall into a wide remit which includes managing and maintaining the clubs website and membership database.

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Expedition Jungle: A specialist tour provider based in Indonesia engaged candasmith to guide them through the set-up of a UK operation. Firstly via a consultation process candasmith alleviated set-up concerns and then provided a step by step guide offering advice to Expedition Jungle in relation to all the legal and regulatory requirements facing a UK based tour operator. Finally candasmith delivered practical solutions to a range of operational processes and procedures.


Expedition Jungle contacted candasmith via our preferred partner status with Protected Travel Service.